Reference

Terms That Apply to Your mpo323 Account

These Terms & Conditions set out what you agree to when you open and use an mpo323 account, including how deposits via DANA, OVO, and GoPay are handled and what we expect from you as an account holder.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsUpdated terms replace previous versionsContact support for any clause query
mpo323 Terms That Apply to Your mpo323 Account
HOW WE OPERATE

How mpo323 Handles Your Account Under These Terms

These Terms & Conditions exist to make the relationship between you and mpo323 clear and consistent. Below are four areas that matter most to account holders — covering how we handle account security, transaction records, data retention, and the process for requesting a terms-related change to your account.

Account Security Your account is tied to a verified mobile number. Any login attempt triggers an OTP check, and we flag unusual access patterns before they reach your wallet.
Transaction Records Every deposit and withdrawal — whether through DANA, OVO, or GoPay — is logged against your account. You can view your full transaction history from the account wallet screen.
Data Retention We retain account and transaction data for as long as your account is active and for a period after closure, as required by applicable regulation in your region.
Requesting Changes To request a correction to your account details or to query a terms decision, contact support via live chat or email with your account ID and a brief description of the issue.
TERMS CONTACT

Reach Us With Any Terms Query

If any clause in these Terms & Conditions is unclear, or if you believe your account has been affected by a misapplication of our rules, reach out through one of the channels below. Our Indonesia support team handles account and policy queries and can escalate wallet-related disputes involving DANA, OVO, or GoPay transactions to the relevant team.

Live Chat Start a live chat session from your account dashboard. It's the quickest path to a real response on terms or account questions.
Email Support Send a detailed message to our support address for clause queries, account reviews, or written confirmation of a terms decision.
Help Centre Browse the Help Centre for policy articles covering account rules, wallet transaction conditions, and eligibility requirements by region.

Common Questions About These Terms

These are the questions we hear most often about how our Terms & Conditions apply to accounts, payments, and eligibility. If yours isn't here, live chat or the Help Centre will get you a direct answer.

Yes. Any transaction through your mpo323 account — including deposits via DANA, OVO, or GoPay — falls under these terms alongside the wallet provider's own conditions.

The updated version takes effect as soon as it's published here. Continuing to use your account after that date means you've accepted the revised terms.

Access depends on local law and is available only in eligible regions. Check whether your location is covered before opening or funding an account.

Contact support via live chat or email with your account ID and the transaction reference. We'll review the record and respond based on the relevant clause.

Yes. Where a promotion has its own conditions, those apply to that event specifically. These general Terms & Conditions still govern your account in all other respects.

Contact live chat immediately. We'll review the OTP and login logs, freeze any pending transactions if needed, and walk you through securing your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.